As testament to the quality of its services, IDEST successfully manages major contracts with the following key characteristics:

1. a high number of languages ​​(up to 24 simultaneously);
2. a high number of files for translation (up to 100 per day);
3. a high number of reference files;
4. a high number of contributors (up to 50 people on one project: project managers, translators, revisers, editors);
5. large volumes (up to 1,500 pages per month);
6. deadlines that are often very tight (eg 24 hrs).

For example, for over ten years IDEST has translated all the sessions of the European Parliament from all languages ​​into French. IDEST translates trademark and model descriptions for the European Union Intellectual Property Office (Alicante) and for a similar organization at global scale (Geneva).

Our quality control system is founded on the ISO-9001:2015 (formerly ISO-9001:2008) and ISO-17100:2015 (formerly EN-15038:2006) standards.
The ISO-9001 standard focuses on quality management and on customer satisfaction. IDEST has been certified since 2011. Our quality management system entails the following steps:

1. Identification of key players and procedures at all stages;
2. Daily monitoring of quality issues by the quality manager;
3. Identification, management and elimination of nonconformities;
4. Continuous improvement by implementing corrective and preventive actions (virtuous circle);
5. Continuously updating all documentation.

IDEST has held ISO-9001:2015 (formerly ISO-9001:2008) since 2011 and this certification is now being integrated into Straker’s ISO-9001:2015 certification. 
IDEST has held ISO-17100:2015 certification (formerly EN-15038:2006) since 2010: Download the certificate – Access the database of the certification body ( LICS ).